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BACKGROUND:

This Policy applies as between you, the User of this Website and JH BUSINESS WISE LTD the owner and provider of this Website.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Data means collectively all information that you submit to JH Business Wise via the Website.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;
Cookie means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out below;
JH Business Wise means JH BUSINESS WISE LTD trading as Premier Window Cleaning Services;
UK and EU Cookie Law means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User means any third party that accesses the Website and is not employed by JH Business Wise and acting in the course of their employment; and
Website means the website that you are currently using (www.premierwindowcleaning.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Policy

This Policy applies only to the actions of JH Business Wise and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

  1. [name;]
  2. [telephone number; and]
  3. [post code]

Our Use of Data

Any personal Data you submit will be retained by JH Business Wise for six months.

Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties.  This includes our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. improvement of our products / services;
  3. transmission by email of promotional materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

Third Party Websites and Services

JH Business Wise may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to certain personal Data provided by Users of this Website.

Any Data used by such parties is used only to the extent required by them to perform the services that JH Business Wise requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Links to Other Websites

This Website may, from time to time, provide links to other websites.  JH Business Wise has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

Your Right to Withhold Information

You may access the Website without providing any Data at all.

Security

Data security is of great importance to JH Business Wise and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

Cookies

This Website may place and access certain first party Cookies on your computer.  First party cookies are those placed directly by JH Business Wise via this Website and are used only by JH Business Wise.  JH Business Wise uses Cookies to improve your experience of using the Website and to improve our range of services.  JH Business Wise has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

By using this Website you may receive certain third party Cookies on your computer.  Third party cookies are those placed by websites and/or parties other than JH Business Wise.  Third party cookies are used on this Website for research and analytical purposes and are detailed in full below.  These cookies are not integral to the services provided by the Website.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

The following first party Cookies may be placed on your computer:

pwcs_tracker

End of session. Contains the last 5 pages viewed. Typically used for form or error message returns.

pwcs_last_visit

1 year. Date of the user’s last visit. Can be shown as a statistic for members and used by the forum to show unread topics for both members and guests.

pwcs_last_activity

1 year. Records the time of the last page load. Used in conjunction with the last_visit cookie.

and the following third party Cookies may be placed on your computer:

ki_s, ki_t, ki_u

Used by KissInsights to gather User feedback.

This Website uses analytics services provided by Google Analytics.  Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website.  This, in turn, enables us to improve the Website and the services offered through it.  

The analytics services used by this Website use the following Cookies:

__utma, __utmb, __utmc, __utmz

You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Changes to this Policy

JH Business Wise reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

Our Quality Guarantee

We are so confident that you will be delighted with our service - if for any reason you're not, we will do the job again FREE of charge (subject to notification within 48 hours of the work being completed).